Detergent voucher ****

Hirsch's after-sales service is disappointing. I purchased a washing machine and dryer in July 2023 with a promotional R1000 detergent voucher, which I never received due to an email error on their part. Despite raising the issue, I was told the voucher period had expired, leaving me with no resolution. This isn’t the first time I've had issues with their service. The lack of follow-up and accountability is unacceptable, and I’m extremely dissatisfied with their response.