1 reviews | Active since Mar 2009
Delivery of scratched fridge
I bought a HiSense fridge from Hirsch which was delivered in Friday 22 September 2017. Five minutes after the delivery people left, I noticed the fridge had scratched on the side and thevtop of the door. I immediately called Hirsch. The salesman who assisted me was not available so I left a message. He then called and asked me to send the pictures, which I did. Now on Saturday Aviation, the salesman called me and told me the fridge was checked when it left their shop and it had no scratches and since I signed the delivery note they cannot assist. I then requested they come and take their fridge and give me my money back. He then said,he will call Hi Sense on Tuesday since it was a long weekend. Today, Tuesday Avi tells me they cannot assist and the manager will call me. The manager Andre called me and refused to pick up their fridge and refund me. I paid a full price fr that fridge and why would they give me a scratched fridge? I don't want anything to do with Hirsch's ever again. I want my money. The consumer protection act allows me to do so since 7 days has not gone I am not sure Hirsch's Silver lakes manager is implying I scratched the fridge myself but at this point I want my money and they can come and collect their unused fridge. They can keep their stinky attitude.
