Delaying tactics - dishonouring warranty/guarantee

Hi Peter,<br> <br> After a few weeks of constant stories, no customer service, and the reluctancy of both Hirsch and AEG to honour warranty and guarantee on a brand new AEG stove/oven we purchased through Hirsch Hillcrest (which is still under warranty). Constant run around and passing the buck by AEG and Hirsch Hillcrest, who do not answer or return calls.<br> <br> Based on comments and responses on my social Medias, I have heard these delaying tactics are standard practice and a way to dishonour warranty etc., save money and secure the sales commission.<br> <br> I am absolutely shocked and disgusted by this so called service. It is clear both Hirsch and AEG do not know the meaning of integrity, honesty, warranty, guarantee, and customer services. Seems like the norm in south africa, everyone is in it for a \quick buck".....<br> """