Customer no service

I am extremely livid with the service received from your company and product vendor Hisense. On the 25th March 2020 I purchased a fridge/freezer with Water and Ice dispenser (H700SS-IDB). To date I’ve had numerous calls with Hirsch’s, Hisense and even went into the store with absolutely no luck. The manager of the hirsch’s store in centurion did not introduce himself and passed me on to Keegan, who to date has still not returned my call. Chantal tried to assist and it’s a whole weekend later and still waiting for her call. From March to May the fridge was functioning as intended and stopped making Ice from June till now. I’ve had the same technician from Hisense come trhough to my residence 4 times. End July to do some reset Beginning August to do a hard reset Replace the PC board end September Went to Hirsch’s store on 8 October Replace the water valve on 14 October All the times, the technician requested me to allow for 24 hours. I have the technicians number saved and called him to say it’s still not working. So this is what Hisense and Hirsch’s thinks a warranty covers…