Call logged on the 18 Feb 2017(Microwave)

<p>I logged a call on the 18th Feb, a paid for the quote they gave me and a technician came to fix my microwave in May and he confirmed that it was fixed and we can use it. When we came back from work, we checked if it was working but instead something explodedfrom the microwave. I then called the following day and I spoke to Sai who then confimed that Dino the technician told her that there was a belt missing in the microwave which must still be installed. What's surprising me is that, how can he say that the microwave is fixed and let us use it although he knew that it still needed a belt? Safety harzard!!!!. Sai then told me that she needs to send me another quotation and I told her that I will not pay another amount. She then told me that she will send a technicain to my house, which never happend. The following week I spoke to Sean, who also promised the same thing untill today. Hirch's is not taking their customers seriously. This is a call that was logged in February and it is still not closed. :(</p>