Bought Bar Stools within a month, one of them Broke due to poor quality and giving me the worst service there after.

I bought two Bar stools for R2300 each at Silverlakes in Pretoria. Within a month, one of them broke due to poor quality. I returned it and I was promised to be contacted the following day by 10 o'clock after they have informed their supplier. I waited until 14h00 without being contacted. It's then I knew that I'm dealing with unprofessional and inconsistent staff. You will receive the best customer service when making a purchase, wait until whatever you buy is defective or damaged due to poor quality. You won't be assisted as great as they treated you when making a purchase. I am now being told that the supplier wants to confirm the cause of damage and they will give me feedback. I regret the day I decided to shop at HIRSCH'S. I will never spend my money there anymore.