1 reviews | Active since Feb 2019
Black Friday do NOT buy at Hirsch's!!!!
Hirsch's bad serveice. Brought in my LG microwave which was working well but the door was not working properly, where it did not recognise that it was time to work. But we at home could close it in a certain way that could to make it work and it did work. So I booked it in with Hirsch's to fix the door as it was where I purchased it. Then I was told that the magnetron needed to be replaced and it was replaced under warranty. Then I called in to find out when was it will be ready for collection. I was told that my microwave not working and it needed more parts(LCD screen and motor) to be replaced. This was very shocking to me so I requested my microwave to be returned with out repairs as I knew that it was working well. This microwave was booked-in on the 26/10/2019 till --- I don't know when because it is still not in my possession and today's date is the 27/11/2019. Now yesterday 26/11/2019 I went to pick up my unfixed microwave and guess what, the microwave was still with the supplier (PANASERVICE CC) their repair repair agent. How do I continue without a microwave in my house for more than a month? Hirsch's manager arranged with Panaservice to deliver the microwave to my home address. Who will verify my microwave function upon arrival? Problems encountered with Hirsch's: * COMMUNICATION with clients is very bad!!! * SERVICE - microwave went in working and now its in ICU condition. * SERVICE - communication with their services provider company to verify diagnosis is bad. Thank you for the platform to raise my issues. Have a good day further
