Bad service and Repair!

<p>I have mainly two issues. I bought an AEG double door fridge from Hirsch's Strubens Valley. I paid a premium as I see a fridge as a lifetime investment!</p> <p>Yeh right! Just out of warrantee the problem presents itself, and the freezer part doesn’t freeze in the upper portion of the freezer area. Annoyed at AEG!!</p> <p> </p> <p>So I called Hirsch’s, and were told to pay the fee first for them to send out a repairer. Repairer came out and told me some element, or something, needs to be replaced. So Hirsch’s had to order this, and I had to pay first, which I reluctantly did.</p> <p>This was early November 2016, if memory serve, and after numerous follow-ups and delays, the repair was ultimately done beginning December 2016. All well till 2 or so weeks ago. EXACTLY the same problem on the AEG!</p> <p> </p> <p>So I send them a mail, with the original quotes etc. in it, so they can trace this. NO response, so another mail as a follow-up a few days later, still NO response, so a few days later I send another mail, with my cell number in it, and a bit of a sarcastic note.</p> <p>So at least they called me later that day, and I explained that the AEG has exactly the same problem.</p> <p>Now I’m requested to AGAIN first pay the inspection fee, before they will come out!</p> <p>This is where I drew the line, they annoy me by not getting back to me, also, it seems obvious the problem was not properly fixed the first time, YET I must pay the fee first! Hell NO!</p> <p>So this went nowhere, and I was then told a manager will call me back to resolve this issue.</p> <p> </p> <p>WELL, I’m still waiting and still inconvenienced, not even bothered about the meat lost at this stage!</p> <p> </p> <p>So, I’m a very unhappy Hirsch’s and AEG customer</p>