Bad Service

<p>Since mid November I have been waiting for Hirsch's to fix a Tumble Crier for which I have an extended warranty. Every time we phone , they say we will be contacted, and nothing happens. After many calls they finally came and could not fix it because no spares were not available. Once again, no one called, we just new after many calls. In December we were called and told the spare was available. However, no one called to set up an appointment to come and do the repair. Again, after many calls we were told that it was the wrong spare. Last week finally someone came, and in the end they stated that they would call us because the machine was still not working. We involved the Service manager from end November, and even so, we got no service at all. So, we paid for extended warranty for nothing. Hirsch's service is some of the worst I have ever had. All this after spending thousand and thousands of rands buying products from them. They do not care at all.</p>