SH
Shirley H

1 reviews | Active since Nov 2013

22 Jun 2017, 11:19

BAD SERVICE

<p>Called Hirsch's on the 8th June to order vacuum cleaner bags was told could only order after we paid, so we sent a staff member to pay on Fri.9 june and was promised bags on Monday. On Tuesday i called Tyrone was not available so spoke to Sharon who then told me they cannot get stock from supplier. I then spoke to Chalain, who promised to have the bags delivered on Monday 12th. I called on 20 to be told again no stock. i then asked for the money to be refunded. Ten minutes later Tyrone sent me a mail saying the supplier had received stock and we could collect 21st. so i rep**** that they should deliver. around midday we called to ask what time delivery would be they promised around three. then just before closing time i got a mail saying his driver was stuck in traffic would first thing in the morning (22) do. I sent a mail this morning (22) with no response and no bags. It is 11:20am. I think i am being **** to badly and that is extremely bad service. Since the full amount was paid up front. DISGUSTING WAY TO TREAT YOUR CUSTOMERS.</p>

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