bad quality sofas same as their service

<p>i purchased a grafton everest lounge set about 2 years back.</p> <p>was told by sales consultant its genuin upper leather. </p> <p>now the so called genuin upper leather is peeling of and getting torn.</p> <p>i decided to call the stored and get it sorted out,spoke to desiree,got the lounge set picked up from my place in midrand around the 20/8/2016. called the following week see if all was on track they told me that they wainting for grafton everest to give them feed back (to me this means grafton has the lounge set with them)</p> <p>gave them anoth week and desiree told me that grafton never pick up the sofas from them and that the as still wait(so what feed back where they waiting for).</p> <p>so i called again the following week and the said the grafton pick up the sofas from fourways and took it to MIDRAND(I live in midrand why could they just pick it up from me) but away.....</p> <p>i was then told that they waiting for the materail to be delivered and we should get the sofas by next thursday.</p> <p>Its not friday the 25/8/2016...sofas suppose to be back at my house but No....apperentely the still waiting for material.now desiree doesnt what to help and hands it to lisa...btw lisa was very help full...</p> <p>please note that hirsh's never contacted me unless i called.</p> <p>we have not sofas for over a month and we where told that it will take max 3 weeks...</p> <p>well done hirsh's i have lost all faith in you.</p>