Attempted fruad / **** from Hirsch's

I requested a refund after 2 hours of purchasing a product that was defective. I was told that i have to leave my bank card with the employee who will send it to head office. I just need to write down my pin number on a sticky note to accompany my card to head office.

I refused as this is a major concern and most likely an attempt at *****. But what really happened is they asked me to write down my card number, expiry codes and cvc number which is the exact same thing as the first tongue in cheek statement.

With the above information anyone can freely make online purchases with my card. Obviously i refused and requested if i can present my card to the payment device to which they refused. Their company policy states all refunds are done via clients writing their sensitive confidential information on sticky notes.

Now they refuse to give me a refund for not giving them highly sensitive information on a sticky note.