After service shocking

Extended warranty not worth it with the poor after service you receive!

Tuesday 30th April logged a complaint with regards to dishwasher not working (keep in mind was repaired by your department in December with the same run around for over a month, me following up, getting Hillcrest manager to assist me) I was told a technician would be in contact and assess the dishwasher on Thursday the 2nd may, no show and no phone call. 3rd May I called back to follow up in which a technician advised he would assess the 6th May. Assessment happened no feedback received, i called 7th May to follow up in which I was advised the parts were being ordered. went by with no feedback. 9th May I receive another sms advising same job card number stating my request has been logged. We are now on the 22nd May, short of 2 weeks later and still no working dishwasher! Job card number 703452.