HiQ Boksburg
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
HiQ Boksburg
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Desiree B
1 reviews | Active since Jul 2022
25 Mar 2026, 16:29
*********** !!!!!!!
Worst than THE WORST!Going on for almost 5 Months. Bought myself a brand new Hilux asked HiQ for a quote on rocksliders, tyres, rims, snorkel, duststop kit and shocks for cab. Made a FULL PAYMENT on the 07/11/2025. So they did the tyres and rims immediately and the snorkel, came with the excuse they are waiting for the rocksliders, duststop kit and shocks for cab. Eventually they let me know I can come back they have the rocksliders, went back they installed it. They didn't give my stock sidesteps back, I thought they put it on the back, when I got home I saw they kept it, I had to call them and ask them for it and they said I can come and collect it the next day. Still waiting for the duststop and the shocks. Eventually they let me know I can come for the duststop and shocks. They did the duststop and said the shocks didn't fit they will let me know when they receive the correct one. HOWEVER they stripped the original cab bracket on the right side the cab is just holding onto the left bracket. Yet again eventually they let me know on the 23rd of January 2026 they have the shocks. Once AGAIN had to drive all the way there, just so that they had the wrong shocks AGAIN!!Jasmin the sales lady have absolute NO communication skills I had to follow up EVERY TIME up until the point where she started to ignore my messages. I have asked her why is she ignoring me, she said she isn't ignoring me and I asked her what do you call it if you ready my messages and don't even attempt te respond/react on my messages. I gave them until the 28th of February 2026 for the refund and replacement of the original cab bracket. On the 3rd of March 2026 I asked Jasmin for feedback, yet again I was just ignored. 4th of March I sent a question mark, yet again ignored. 10th of March asked for feedback AGAIN. Still NO FEEDBACK. Today the 25th of March 2026 I went to them and asked to speak to Jasmine, I asked her what's going on she said they are waiting for the part I asked her but why couldn't she answer me and give me feedback (Still waiting for that answer) I asked to speak to the manager Hilton and I explained everything to him, he instructed Jasmine to get the refund ready, she came with paperwork and a calculator trying to convince me they only need to refund me R200 and I showed her the quote which I fully paid showing the amount of R756.07 she gave me the refund. Hilton claimed he will be calling me at 15:00 they will have the part. Here I am still waiting for that call as well. Yet again not even the decency to just send me a message.
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Desiree B
1 reviews | Active since Jul 2022
25 Mar 2026, 16:29
*********** !!!!!!!
Worst than THE WORST!Going on for almost 5 Months. Bought myself a brand new Hilux asked HiQ for a quote on rocksliders, tyres, rims, snorkel, duststop kit and shocks for cab. Made a FULL PAYMENT on the 07/11/2025. So they did the tyres and rims immediately and the snorkel, came with the excuse they are waiting for the rocksliders, duststop kit and shocks for cab. Eventually they let me know I can come back they have the rocksliders, went back they installed it. They didn't give my stock sidesteps back, I thought they put it on the back, when I got home I saw they kept it, I had to call them and ask them for it and they said I can come and collect it the next day. Still waiting for the duststop and the shocks. Eventually they let me know I can come for the duststop and shocks. They did the duststop and said the shocks didn't fit they will let me know when they receive the correct one. HOWEVER they stripped the original cab bracket on the right side the cab is just holding onto the left bracket. Yet again eventually they let me know on the 23rd of January 2026 they have the shocks. Once AGAIN had to drive all the way there, just so that they had the wrong shocks AGAIN!!Jasmin the sales lady have absolute NO communication skills I had to follow up EVERY TIME up until the point where she started to ignore my messages. I have asked her why is she ignoring me, she said she isn't ignoring me and I asked her what do you call it if you ready my messages and don't even attempt te respond/react on my messages. I gave them until the 28th of February 2026 for the refund and replacement of the original cab bracket. On the 3rd of March 2026 I asked Jasmin for feedback, yet again I was just ignored. 4th of March I sent a question mark, yet again ignored. 10th of March asked for feedback AGAIN. Still NO FEEDBACK. Today the 25th of March 2026 I went to them and asked to speak to Jasmine, I asked her what's going on she said they are waiting for the part I asked her but why couldn't she answer me and give me feedback (Still waiting for that answer) I asked to speak to the manager Hilton and I explained everything to him, he instructed Jasmine to get the refund ready, she came with paperwork and a calculator trying to convince me they only need to refund me R200 and I showed her the quote which I fully paid showing the amount of R756.07 she gave me the refund. Hilton claimed he will be calling me at 15:00 they will have the part. Here I am still waiting for that call as well. Yet again not even the decency to just send me a message.
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