Bad service from Hino Rustenburg

So my truck went in for service at Toyota Hino Rustenburg and when my invoice was sent to me,i had phoned in to clear a few things on the invoice thereafter i asked Gerhard Griesel whom is the admin guy i would assume, if it is fine that i do a normal payment from my Absa account. He advised me that they have an FNB account but as long as we send him proof of payment it will be fine and they will release my truck.I told him thats fine cause im an Absa bank account holder and payment will not reflect today but i will forward proof of payment,i proceeded to do the payment and sent him proof of payment to the following address : ********** .Once i was done i phoned back only to be told that they cannot release the vehicle without the funds reflecting in their account and that i must do another payment as immediate.I told him that if its not released immediately i am going to take further action as this was not my error in making payment as normal as i was only doing what Gerhard had assured me would be fine and instead of apologizing for this he tells me please go ahead and take the matter further,hes not scared.His attitude was pathetic, for someone who gave out wrong info he should have been more accommodating. He should be sent for training to learn how to do his job properly instead of misleading customers and then making it their problem.