Hilton Northolme Resort Nightmare!!

I booked a holiday to Seychelles and paid 2 months in advance in full. When I arrived in Seychelles I was told at the airport that I will not be going to the 5 star Hilton hotel I booked and paid for but rather to another hotel ( Savoy) which I found to be a 4 star hotel. They said I will stay there for half the holiday and then be taken to the correct hotel for the other half of the stay. This holiday was booked for my birthday which was ruined by all the carting luggage up and down and emails and fights for that entire holiday and we never got to enjoy the 5 star hotel to the fullest. I later found out that the Hilton hotel had over booked themselves and had to shunt their guests to another hotel! Shocking! I never got a reimbur*****t of my money as I requested many times from them. They tried to appease me with other little inclusions but this did not make up for all the chaos and lack of relaxation and a proper holiday especially since the Seychelles is so expensive to visit. I will never book there again!