NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Hill's Pet Nutrition
How is Hill's Pet Nutrition rated on Hellopeter?
Hellopeter has tracked Hill's Pet Nutrition across 36 reviews. Hill's Pet Nutrition hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hill's Pet Nutrition? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2021
Hills Prescription i/d Low Fat Dog Food saved my GSD’s life
Due to a negligent vet that kept misdiagnosing my German Shepherd, he became very ill to the point where I thought I would have to make that horrible decision of relieving him from his suffering. After many sleepless nights where I started doing my own research, I bought Hills Prescription i/d Low Fat dog food and he literally, as in literally, started getting better the next day. Unfortunately I live in a small town where only one vet supplies this food, but upon reaching out to Hills online to share Max’s incredible turnaround, Gillian Mackrill not only returned my message the very next day with the kindest words and gesture but also went out of her way to assist me with the supply issue. Hills do not just manufacture life saving food, but provide excellent customer service at that with Gillian be a true standout!!
1 reviews | Active since Nov 2021
Hills Prescription i/d Low Fat Dog Food saved my GSD’s life
Due to a negligent vet that kept misdiagnosing my German Shepherd, he became very ill to the point where I thought I would have to make that horrible decision of relieving him from his suffering. After many sleepless nights where I started doing my own research, I bought Hills Prescription i/d Low Fat dog food and he literally, as in literally, started getting better the next day. Unfortunately I live in a small town where only one vet supplies this food, but upon reaching out to Hills online to share Max’s incredible turnaround, Gillian Mackrill not only returned my message the very next day with the kindest words and gesture but also went out of her way to assist me with the supply issue. Hills do not just manufacture life saving food, but provide excellent customer service at that with Gillian be a true standout!!
1 reviews | Active since Apr 2022
HILL's Utterly disappointing as a pet food supplier in South Africa!!!!
Just managed to wean my last pet off HILLS diet HILLS Continue to make it extremely difficult difficult to feed your pet dog consistently on their food The DERM food can only be bought through Veterinary clinics, as it is subscription only and where I’m living in Overstrand, the veterinary clinics put an outrageous markup on top of the product price If you have a Yorkie or a miniature poodle, the minimum size food bag of 4.5 KG is quite outrageous One continues to throw 2 to 3 kg in the bin as it is stale by the time you get to the bottom half of the bag I have asked so many people and I’ve asked so many veterinarians and I’ve asked so many pet food outlets if there is not a smaller bag available Does heels have no idea how much a Yorkie consumes!?? Why is it so difficult to get a 1.5 or a 2 kg bag of heels, dog food for your pet dog? I am now totally tired of dealing with this **** Thank God, I’ve weaned my dogs off HILLS and will no longer buy HILLS for my pets Another arrogant company who doesn’t deserve to be in business
1 reviews | Active since Apr 2022
HILL's Utterly disappointing as a pet food supplier in South Africa!!!!
Just managed to wean my last pet off HILLS diet HILLS Continue to make it extremely difficult difficult to feed your pet dog consistently on their food The DERM food can only be bought through Veterinary clinics, as it is subscription only and where I’m living in Overstrand, the veterinary clinics put an outrageous markup on top of the product price If you have a Yorkie or a miniature poodle, the minimum size food bag of 4.5 KG is quite outrageous One continues to throw 2 to 3 kg in the bin as it is stale by the time you get to the bottom half of the bag I have asked so many people and I’ve asked so many veterinarians and I’ve asked so many pet food outlets if there is not a smaller bag available Does heels have no idea how much a Yorkie consumes!?? Why is it so difficult to get a 1.5 or a 2 kg bag of heels, dog food for your pet dog? I am now totally tired of dealing with this **** Thank God, I’ve weaned my dogs off HILLS and will no longer buy HILLS for my pets Another arrogant company who doesn’t deserve to be in business
1 reviews | Active since Dec 2025
Not recommending Hills
Got the Hills Metabolic weight loss and management for our pug. Very bad decision. She basically refuses to eat after following the phase out page in process from previous dog food to new Hills. Also has a bad smell attracting flies. Royal Canin far more superior brand
1 reviews | Active since Dec 2025
Not recommending Hills
Got the Hills Metabolic weight loss and management for our pug. Very bad decision. She basically refuses to eat after following the phase out page in process from previous dog food to new Hills. Also has a bad smell attracting flies. Royal Canin far more superior brand
1 reviews | Active since Aug 2017
Promotions Excluding Small Dog Food Sizes
We regularly buy the Hill’s Derm Complete for our yorkies, but we’ve noticed that your promotions only ever apply to bags of 10kg and larger. The smaller bags, which are the only size available for small dogs, are never included. If larger bags of Derm Complete for small dogs existed, we’d happily buy them, but since they don’t, we end up missing out on every promotion. It really feels unfair toward small dog owners who also support the Hill’s brand. Please consider including the smaller bag sizes in future promotions or offering bigger bags for the small dog range.
1 reviews | Active since Aug 2017
Promotions Excluding Small Dog Food Sizes
We regularly buy the Hill’s Derm Complete for our yorkies, but we’ve noticed that your promotions only ever apply to bags of 10kg and larger. The smaller bags, which are the only size available for small dogs, are never included. If larger bags of Derm Complete for small dogs existed, we’d happily buy them, but since they don’t, we end up missing out on every promotion. It really feels unfair toward small dog owners who also support the Hill’s brand. Please consider including the smaller bag sizes in future promotions or offering bigger bags for the small dog range.