Hillcrest Hyundai
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Hillcrest Hyundai
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJG
Jennifer G
1 reviews | Active since May 2026
9 Sept 2026, 11:45
1 Star
⭐ 1 Star My experience purchasing a pre-owned vehicle from Hyundai Hillcrest has been extremely disappointing, and honestly, one of the worst experiences I have ever had with a dealership. It started with my vehicle being sold to me without a spare wheel. I was told this would be resolved, but what followed was three months of waiting, repeatedly following up myself, with very little to no communication from the dealership. Eventually, I had to get my dad involved because I felt like I simply wasn't being taken seriously. As a first-time vehicle owner, I genuinely felt that my lack of experience was taken advantage of — as though I wouldn't know what questions to ask or what I was entitled to expect from a dealership. The manager also promised to keep us updated, but those promised updates never came. I shouldn't have had to continuously chase a dealership for something that should have been handled professionally from the beginning. What made matters worse was being told that the vehicle had been serviced before I purchased it. I later discovered that the last recorded service was actually from January 2023. This was extremely concerning and left me questioning what other information I had been given about the vehicle. I specifically chose Hyundai Hillcrest because I believed buying from an established Hyundai dealership would mean receiving trustworthy, professional service and having peace of mind when purchasing a pre-owned vehicle. Unfortunately, that was not my experience. Buying your first vehicle should be an exciting and reassuring experience. Instead, this purchase left me frustrated, disappointed and feeling like I had to fight to be heard. I hope the dealership takes this feedback seriously, because customers — especially first-time vehicle owners — deserve transparency, communication and respect throughout the entire purchasing process. Based on my personal experience, I would unfortunately not recommend Hyundai Hillcrest for purchasing a pre-owned vehicle.
Helpful (0)
|Replies (0)JG
Jennifer G
1 reviews | Active since May 2026
9 Sept 2026, 11:45
1 Star
⭐ 1 Star My experience purchasing a pre-owned vehicle from Hyundai Hillcrest has been extremely disappointing, and honestly, one of the worst experiences I have ever had with a dealership. It started with my vehicle being sold to me without a spare wheel. I was told this would be resolved, but what followed was three months of waiting, repeatedly following up myself, with very little to no communication from the dealership. Eventually, I had to get my dad involved because I felt like I simply wasn't being taken seriously. As a first-time vehicle owner, I genuinely felt that my lack of experience was taken advantage of — as though I wouldn't know what questions to ask or what I was entitled to expect from a dealership. The manager also promised to keep us updated, but those promised updates never came. I shouldn't have had to continuously chase a dealership for something that should have been handled professionally from the beginning. What made matters worse was being told that the vehicle had been serviced before I purchased it. I later discovered that the last recorded service was actually from January 2023. This was extremely concerning and left me questioning what other information I had been given about the vehicle. I specifically chose Hyundai Hillcrest because I believed buying from an established Hyundai dealership would mean receiving trustworthy, professional service and having peace of mind when purchasing a pre-owned vehicle. Unfortunately, that was not my experience. Buying your first vehicle should be an exciting and reassuring experience. Instead, this purchase left me frustrated, disappointed and feeling like I had to fight to be heard. I hope the dealership takes this feedback seriously, because customers — especially first-time vehicle owners — deserve transparency, communication and respect throughout the entire purchasing process. Based on my personal experience, I would unfortunately not recommend Hyundai Hillcrest for purchasing a pre-owned vehicle.
0
Replies (0)A
Anonymous
1 reviews | Active since Jun 2017
13 Oct 2025, 08:55
Great service received
Had the most professional and efficient service from Hillcrest Hyundai by Zama ... thank you for your speedy responses and support through this journey , we are truly grateful for your assistance and patience ... I will recommend your service and forward your contact to anyone and everyone I know needing a vehicle ... may every client that walks through your door have the best service I received... thank you Zama keep up the awesome service 👏
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jun 2017
13 Oct 2025, 08:55
Great service received
Had the most professional and efficient service from Hillcrest Hyundai by Zama ... thank you for your speedy responses and support through this journey , we are truly grateful for your assistance and patience ... I will recommend your service and forward your contact to anyone and everyone I know needing a vehicle ... may every client that walks through your door have the best service I received... thank you Zama keep up the awesome service 👏
0
Replies (0)