HIIT or MISS ?? I think its a miss, for me.

I feel that HIIT is not transparent in their 28 day challenge, about availability to train. Because of Covid limiting the class size, the classes at 5am, 6am, 7am, 8am, 9am, are fully booked. I work, so the next "time" I can train is 7pm when I have my daughter who has to sit in a locked car in a parking lot, according to HIIT. Now, the 28 days are completed but I haven't been able to attend a sufficient amount of classes to make a difference as per their promises in weight loss and fitness. Your details aren't logged onto the app to track, and they don't respond to emails when you ask for a copy of the contract, or to confirm appointments. I am very disappointed and WILL NOT recommend them, nor will I re-join or support them.