Bad customer service

<p><br style="color: #000000; font-family: sans-serif; font-size: 11.008px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: sans-serif; font-size: 11.008px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I purchased a 40 cm, LED, Samsung tv with Game bloed mall to be precise in 2013, 15 December/November if not mistake. Then the tv started smelling as though it's burning and eventually two weeks back the screen went blink. I then arranged for the tv to be taken Samsung the groove mall for assessments as a work around Pretoria east, now further to that it was determined that the tv might have had some faults which might be Samsung's faults and they need proof of purchase for the tv, which somehow is misplace in between moving places. I then contact game hoping for a reprint of the receipt and I was informed that there's nothing they can do for me without the receipt in this day and age where everything is readily available. I have everything regarding the tv, I bought it using my bank card I have a serial number but I still find resistance with reprinting or just issuing confirmation of purchase.</span><br style="color: #000000; font-family: sans-serif; font-size: 11.008px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #000000; font-family: sans-serif; font-size: 11.008px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: sans-serif; font-size: 11.008px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I buy a lot of goods with Game but at this stage I don't even want to recommend them to anyone or even interact with any of their franchise.</span></p>