1 reviews | Active since Aug 2016

27 Aug 2016, 21:59

Not honouring guarantee and shoddy workmanship

<p>Highlife Appliance Services replaced the thermostat of my Samsung side-by-side black mirror fridge on the 17th of June 2016 for which they charged my a R1000. Two months later exactly they same problem re-surfaced again. I phone Highlife Appliance Services to repair my firidge after explaining to them that the same problem re-occured. We have arranged a time for them to come through to do the repair work but never bothered to show-up. I have phoned them back to and they simply rejected my call. However five minutes later I have received an sms from them saying their company have changed management and as a result they can't help me.</p> <p>I therefore warn any prospective customers to think twice before using Highlife Appliance Services as there repair work seems to be very shoddy and there guarantee is not worth the paper is written on. </p>

0
Replies (0)