False accusations

I visited Tample-B at 283 Highland Rd from September 20-25 2024. Upon arrival, my family and I enjoyed our stay and had a beautiful time however on Monday the electricity went off and a call was made to the care taker. We did not really get assistance as we were only give an extension to plug the TV and router. We had to boil water using the kattle so we can take a mere bath. When the electricity tripped we would call on the Caretaker (who was very rude to say the least), we were then referred to Marcus who told us that he has made contact with City Power and will revert back to us. Becouse we want to make memories we made the best of the situation and enjoy our stay still. When it came time to leave on the 5 day, we waited on the Caretaker to come and inspect the place, that was done and they confirmed (the 2 gentleman that came through) and verified that all was in order and in place. When it came time for them to open up, a rude man who I assume is an employee came and took the gate keys from us and told us why we wanted to leave with the keys and threatened to not open the gate for us. I asked him politely to open and he refuse and said he will open at his own time. I got frustrated with him and told him that I will call the police if he does not open. He then promised me that he "will show me" I then received an invoice advising that I had ****** some items and and over stayed my stay, I was demanded to pay R4700 for missing towels I'm so disappointed and feel victimized as a young black woman with small kids, this invoice was sent to me on the 27th September 2024 (two days after we had left). I then received another invoice on the 30th September 2024 and requesting me to pay R1200 only. To day Oct 01 2024 they are requesting R6000. This is by far the worst treatment ever.

Kind Regards