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Nic N

1 reviews | Active since Sept 2015

08 Sept 2015, 11:44

misleading advertesment.

On Monday 07 Sep. I browsed on [URL Removed] for accommodation in East London. Highgate Hotel advertised rooms for R200.00 per person and Backpackers rooms for R30.00 per person. I asked for a quot on the site and it was placed Emquiry no ***0. By 8 Sep at 90h00 I had no replay and phoned them. The Lady ansering the phone said that she had not yet opened the post. She then quoted me R300.00 for a night. I phoned backk and spoke to someone I presumed to be the manager why the quote and the ad has diferent prises. He first told me that the ad was wrong, then changed the story and said that the ad states the priced as FROM R200.00. It was clear that there was no room for R200.00. I then indecated that I would take a backpackers room for R30.00. It was refused on the grounds that it is only for large groups of people. Nowere in the ad this was mentioned. I feel that the ad is totaly misleading.

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