Hideaway ****

We booked an appointment through Booking.com As soon as we arrived I had a bad feeling. The building is run down and the garage doors is painted/closed up probably for an extra room for the house keeping. When we arrived upstairs at the apartment I was horrified. It was nothing at all what we booked through booking.com It was more like a servant quarters. Holes in die curtains couch. Dirty walls, mouldy shower, oven falling apart, exposed electric box, broken light switch, dirty, so run down, no soap, terrible hard towels. Just awful. Rachel the house keeper did reply to messages but she just referred us to a Candy person who does not exist and was apparently on leave (as other reviews also mention), they supp**** email addresses of the owners to whom we sent our complaint but never got an reply. It is ******** that they take people's money with no consequences. They should be stopped and take responsibility for their actions.