CG
Carl G

1 reviews | Active since Mar 2012

25 May 2017, 10:09

Hibernian Towers 1405 - Strand accommodation

<p>1. Heidi Coetzee never told me of the water front construction - machine and hammering the whole day from 7:30am till 5 pm including Saturdays till 3pm. No pre-notification of the construction. Then to be told after traveling 1400 km. it's not her fault for the construction. Surely it is my choice if i want to stay in a noisy environment especially going on a holiday and not hers.</p> <p>2. You will get a notification that you need to purchase electricity - pay as you go meter. ( I did not have to as there was enough left on the meter, thanks to a previous customer)</p> <p>3. If you want use of a braai it will cost you an extra R500-00.</p> <p>4. I stated that a second car will be using the allocated extra parking lot for a short time period, only to get one gate remote and door key supp****???? Very inconvenient when the other person came and left.</p> <p>5.No fresh bedding or towels in a 6 day stay.</p> <p>6. You need to purchase your own dustbin bags and toilet rolls for you stay.</p> <p>7. Ordered and paid for cleaning service that was not supp****, on requesting a refund on the cleaning service . I was informed that the place had to be cleaned before we arrived????( anyone would expect that when you do arrive at a place) then that a handyman service was sent to unblock a shower drain - in a shower that i had a to use for 2 day in a flooded shower tray. - was this expected maintenance be for my bill??? 6. Then being treated unprofessionally when trying to get the undelivered service fees back, this is the R600-00 paid for cleaning services that was not refunded that i'm referring to. Heidi Coetzee does not answer her phone or return messages left on her phone. Head in the ground attitude, I think.</p> <p>8. Only thing that made it worth while was the view<br /> <br /> <br /> </p>

0
Replies (0)