Horrible service received from Hi-Tech Door PE.

I made a payment for installation of my security gate 19/10/2021. I received no fee confirmation that it had been received. I phoned the consultant (Pieter) 20/10/2021 and he just said yes he received it. I phoned a week later again as no feedback received and Pieter advised that there was a strike and he is still waiting on the factory to come back. I send an email again 05/11/2021 to ask when this will be done. I got a call from Pieter on 08/11/2021 that the gate will be installed 10/11/2021. The installers came and then it was the wrong gate. I phoned Pieter and he just said nonchalant as if it is not his problem that it is the factory and there is nothing he can do, he will just ask them to phone back. This is the worst service I've ever received from any service provider and I will definitely not recommend any one to deal with them. WHen I asked Pieter why did i have to keep on contacting him as he never contacted me to update me, he said well he has alot of other clients to deal with. So basically, he chooses which clients are important to him and which are not. Terrible service.