Hi-Q will do anything to meet sales targets

I took my Ford Everest in to Hi-Q in Centurion because it rattled so much that I could hardly see the vehicles through the rear view mirror because of the rattle. They said that it was because of the pitman arm, as well as two tires that are working against each other. After the tires was also changed the problem was a bit less but it was still there.

When everything was ons and the wheel alignment was done, they gave me a paper to prove that everything is now changed to the correct specifications, I asked why are things still in red and looking like that and they assured me that it is correct and gave a lot of talk that no normal person could understand. At the bottom however there stood that the pitman arm needs to be replaced. I asked about that and they rep**** sorry, that is the old paper and gave me the updated correct one. So they argued or explained why everything is fine and correct on a paper that first showed how everything is wrong and needs to be changed.

They then referred me to another company as they said they couldn't help any further with the rattle, as that is for what I went to them.

After asking why they charged me and changed parts but the problem still persisted they just said it had to be changed, and what do I know about cars to argue.

I rather took my car to my regular mechanic and he said that they broke brackets of and forced the pitman arm in, and you should only change that if there is something wrong with the steering rack which is all perfect.

But I am not a mechanic and do not know what is what, only that I want to keep my family safe when traveling on the roads.

They probably only have sales targets to meet and do not care how they will meet them.