Excellent Service

I purchased a new Nissan X-Trail in May 2015 from Springs Nissan and ordered a few extras on the vehicle including a tow-bar which cost R5458.32. The tow-bar was very low and didn't look right but being convinced it would be fine as I bought the car new and from a Nissan dealership I reckoned that all would be well as the technicians would have the proper know how. The tow-bar kept hitting the ground especially on bumps. I took it to Nissan Centurion to ask if they could help, and although the crew was very helpful, they obviously failed to do proper inspection and quoted me R5858.41 for a new tow-bar.<br> <br> I then took of for the December holiday with my safari trailer to the KNP (first time towing with the tow-bar) and had a horrible experience as the trailer leaned heavily on the vehicle as the tow-bar is so low and was towing with difficulty. Luckily I have family in Hoedspruit who directed me to HiQ in Hoedspruit who, after a quick but thorough inspection, informed me that the tow-bar was fitted grossly improper. Would I have towed something heavier I might not have been here writing this.<br> <br> Thanks to Petrus at HiQ Hoedspruit who refitted the tow-bar, all is sorted out!