Based on recent customer reviews, Hi-Q earns strong praise for front-counter service, with named consultants such as Neels at Silver Lakes, Molisa, Chandre, Gerda and Moses singled out for patience, clear communication and quick turnaround at competitive prices. Criticism is concentrated on workshop quality rather than attitude. Customers at Menlyn, Montana, Phoenix, Groblersdal and Potchefstroom report oil leaks after servicing, cracked rims, poorly balanced wheels and failed CV joint fitment, plus repeat return visits and unexpected additional charges before problems were resolved.
TrustIndex
4.8
NPS Score
14
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Hi-Q
What do customers say about Hi-Q?
Based on recent customer reviews, Hi-Q earns strong praise for front-counter service, with named consultants such as Neels at Silver Lakes, Molisa, Chandre, Gerda and Moses singled out for patience, clear communication and quick turnaround at competitive prices. Criticism is concentrated on workshop quality rather than attitude. Customers at Menlyn, Montana, Phoenix, Groblersdal and Potchefstroom report oil leaks after servicing, cracked rims, poorly balanced wheels and failed CV joint fitment, plus repeat return visits and unexpected additional charges before problems were resolved.
Is Hi-Q trustworthy?
Hi-Q has a TrustIndex of 4.8 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked Hi-Q across 240 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
EnT(y)rely exceptional experience - assistance, product knowledge, response, service and professionalism from André Horn at HiQ Rosslyn, Pretoria
Exceptional service from André Horn at Hi-Q Rosslyn Outstanding product knowledge, patience, professionalism and communication. André took the time to explain the tyre options clearly, answered all my questions, and helped me make an informed choice without any pressure. Hi-Q Rosslyn also gave me the best price I could find. Excellent service from André and the team — highly recommended.
1 reviews | Active since Oct 2026
EnT(y)rely exceptional experience - assistance, product knowledge, response, service and professionalism from André Horn at HiQ Rosslyn, Pretoria
Exceptional service from André Horn at Hi-Q Rosslyn Outstanding product knowledge, patience, professionalism and communication. André took the time to explain the tyre options clearly, answered all my questions, and helped me make an informed choice without any pressure. Hi-Q Rosslyn also gave me the best price I could find. Excellent service from André and the team — highly recommended.
1 reviews | Active since Feb 2026
Zandile Mkhize is the best consultant she have shown an experience carector to me
Zandile Mkhize is the best consultant she have shown an experience carector to me
1 reviews | Active since Feb 2026
Zandile Mkhize is the best consultant she have shown an experience carector to me
Zandile Mkhize is the best consultant she have shown an experience carector to me
1 reviews | Active since Aug 2026
1 good service 2 go...
1 good service 2 good attitude towards customers 3 being pecient to customers 4 prioritise you customers 5 making customer understand what he want 6 good communication skills 7 listening to the customer 8 not letting the customer go without understanding what he want 9 best explanation 10 well organised Ntokozo
1 reviews | Active since Aug 2026
1 good service 2 go...
1 good service 2 good attitude towards customers 3 being pecient to customers 4 prioritise you customers 5 making customer understand what he want 6 good communication skills 7 listening to the customer 8 not letting the customer go without understanding what he want 9 best explanation 10 well organised Ntokozo