DC
Dian C

1 reviews | Active since Nov 2017

21 Oct 2019, 15:00

HI Q WORCESTER,PATHETIC WORKER

Worcester Branch: firstly this was always my first choice in town because the KwikFit department always go out of their way to help, as well as the supervisor lady is also very helpful (slim blonde lady)

but my problem arose 2 weeks back,went to the Worcester branch for wheel alignment as had just redone the springs on my Golf 1 at a lisenced fitment centre in town, my problem is with "Mr Loff" at first we were critiqued alot on the looks of my car,like the springs that are not low enough according to him etc etc. we saw it over because jealous people are everywhere, then what happend next was totally irresponsible and clearly showed that he does not care if he works there or not, after the wheel alignment was done by another man, MR LOFF PUSHED MY CAR OFF THE LIFT,says he doesnt drive in slow cars when his colleague asked him why he is pushing it off and not driving it off,

We kept our cool as this person could not seriously be this childish and proud of himself at the same time... i continued to pump nitrogen to all my wheels, CRITIQUED ONCE AGAIN by Mr loff that this wasnt racing pressure etc. etc... at this point we just wanted to leave before resorting to other measures than our nice sides... it wasnt even 2 days,I had to return to HI Q once again because car was not pulling straight...the man at the wheel alignment said everything was alright on his side we have to rotate the front wheels in order to check if there is still a problem.. Mr loff turned the wheels around after some taunting comments again, i proceeded to tell him to make sure the wheels were once again on the right pressure.

NOW TO GET TO MY POINT, 1 day later... im driving on the big open road, car pulls strangely to the side, i notice a flatish tyre ( wheels have not been touched or pumped once after Mr loff had filled it with Nitrogen).. i proceed slowly to the nearest petrol stasion..... less than 20meters further whole tyre climbs off the rim and I end up damaging the entire rim making my R8000 set of lightweight rims USELESS , fast forward , I head back to the fitment centre that did my suspension( because wont go to HI Q again) so they can diagnose why the tyre had gotten flat and came off the rim while i was driving , JUST TO FIND OUT THAT MR LOFF HAD BROKE THE VALVE AND DIDNT TELL ME, AIR WAS LET OUT AS I WAS DRIVING BECAUSE OF THE BROKEN VALVE , AND FINALLY CAUSED MY WHOLE TYRE TO COME OFF IN THE DRIVE,

what if I had died? what if it wasnt only the rims that had gotten damaged? who will pay for my damage ? NO ONE unacceptable !! people like him do not deseerve the job they are in, coutless reports of Mr loff at previous Jobs where he has NO manners or work ethic !

I have lost a set of wheels that was a PRESENT , but could have lost way more than that, I do expect FEEDBACK !

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