SG
Sa-ad Galant

1 reviews | Active since Jun 2023

13 Jan 2026, 22:24

Bad communication

A reasonable time has passed since I returned my laptop. The store can't get hold of the repair center. Dear Sa-Ad, you device was collected by the couriers and is on route to the repair centre.Your reference number is ORL058736 with serial: PBCF***.

5 January 2026 Dear Sa-Ad Galant, your Packard Bell CARRERA F3 SPACE GREY has been received at the repair centre and is queued for assessment.Your reference number is ORL058736 with serial: PBCF*** Still no feedback

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Replies (1)
SG
Sa-ad Galant's update14 Jan 2026, 08:09
Reviewer Update
I purchased the device 28 November 2025. 15 days after, the device were stuck in recovery mode. I took it it immediately. Since then, that was the only 2 sms that I got.
Received sms
19 December 2025
Dear Sa-Ad, you device was collected by the couriers and is on route to the repair centre.Your reference number is ORL058736 with serial: PBCF***
And the 5th of January as per previous post.
Can someone tell me what's wrong with my laptop? When will I get it? Will it be exchange? Will it be refunded?
I need the laptop.