Zero after sales service

<p>Contacted HIfi Corp in Witbank notifing them that the Defy tumble dryer stopped working. It was still under warranty. As per below response i received a day later.</p> <p>1 days later a service tech called indicating that he would only be availble monday the 11th. I told him i suspected the heating element was broken. He popped by for 2 minutes confirming it. then said he had to order the part and left.</p> <p>I have since called him 3 times. The entire 3 times he could not rememebr the order or what i was refering to and had to ash out all the details to which he resonded that he had not got the part yet.</p> <p> </p> <p>it now the 22nd of the month and still nothing , not even a response.</p> <p>I made it claer that i travel out alot and to make proper arrangements and there is clearly no care for this.</p> <p> </p> <p>Only response i received from HiFi corp.</p> <p>Good morning<br /> <br /> Your service call request is successfully booked and your job number/supplier reference is: 570875.<br /> Thank you<br /> <br /> Kind regards<br /> Ben Q<br /> <br /> Service Technicians<br /> HiFi Corp Witbank | Customer Care Department <br /> JD Group<br /> Shop No. 235 Highveld Mall | Del Judor, Ext 27<br /> Office: ********** <br /> E-mail: **********