1 reviews | Active since Sept 2015
Worst Service I Have Ever Had
After waiting for a sales person for almost 10 minutes, I eventually asked a cashier whether the store has any sales personel. She called over the intercom system and 3 or 4 appeared from the back of the store. I still waited until one of them actually considered to enquire from a customer (myself and wife) if they could assist. The sales consultant, after trying to find the products open box in question, to advise on the product, advised that he would get another person who would be able to assit me better. The other sales consultant seemed to prefer to have a social chat with some female 'clients' before coming to assist. It was then that I rather decided to leave the store and rather shop at the competition. I must mention that on a Sunday mid-morning the store was quiet however, customer service is obviously not a priority.<br> Sorry Hi Fi Corp, I got what I was looking for at Game. I don't think I will consider shopping at your store again, unless it is for something specific that I want and that I don't have to ask for assistance.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720244.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720244.
Thanks and kind regards,
Customer Resolution Center
