Worst service ever

Shocking Service – No Delivery, No Refund, No Accountability! I purchased a stove from HiFi Corporation on the 20th of March, with the promise that delivery would take place within 2 to 5 working days. That delivery never happened — and worse, there was no communication from the store to explain the delay. After numerous calls and messages, I eventually requested a cancellation and a refund, but to this day, I have received neither the product nor my money back. I’ve called their customer care line several times and even tried messaging them on Instagram. Every time, I’m told the issue will be escalated, but it’s just empty promises. Nothing ever gets resolved. This has been one of the worst customer service experiences I’ve ever had. I feel completely ignored and disrespected as a paying customer. HiFi Corp needs to be held accountable. I would not recommend them to anyone.