Worst Service Ever

*Review:* I just want to give feedback about Hifi Corporation. Honestly in these times where it is better and even advised to rather do online shopping than going to the shops, this is the Worst Ever place to do business with. I ordered a washing machine on Sunday 25 July 2021, because mine seized and was rendered useless. It stated delivery will be within 3to6 working days excluding weekends and only between 8am and 5pm. I phoned customer service on 29 July 2021 to track delivery progress, just to hear the order has not even been processed and that I am wasting their time querying the progress before the 6 working days are past. The earliest that in can expect delivery will be on Monday 2 August 2021. But then it was added, because the order was not processed, the warehouse must still confirm availability, therefore 29 July 2021 might be counted as day one and delivery could take up to the 5th of August 2021 and I mustn't bother them before the time. When I told the consultant it was extremely bad service, she had the audacity to ask me why do I need the washing machine so urgently???? I said goodbye before I could loose my temper totally. It is not as if one can afford having two washing machines, just for the sake of having two, but because one must do washing and the only one I had seized. I will not ever shop at hi-fi corporation again.