Worst Service

On the 14 May 2025 I returned a device I bought online at Incredible Connection in Waterfront store a Hauwei Band 4 I was advice the funds will be credit back to my store account till today the funds was not credit back I called in at the store on 06.08.2025 spoke to a lady she promised someone will get back to me to today is 11.2025 I haven't received a call back my invoice number is ***