MJ
Michaela J

1 reviews | Active since Jan 2020

21 Jan 2020, 14:42

WORST SERVICE

A brand is only what their customers perceive them to be, you're off to a great start Hi-Fi Corporation! Having placed an order for a fridge, then being called and delivery being scheduled for the next day and only to have to call myself the next day to find out where my order is and then be told that its actually out of stock and then to have to wait a few days before anyone contacts me to schedule new delivery. The product then gets delivered and as we didnt approve of the product and were willing to pay in for another, we made our way to your Fourways store to re-order a different fridge and pay in and PAY for delivery and schedule delivery for the new fridge for today, Tuesday. i then call to find out after 1;30pm where my order is as no courier has contacted me and to be told they will contact the courier and then GUESS WHAT, another delayed delivery due to the courier having a flat tyre. well im sorry, if i pay for delivery, you surely have a back up plan. WORST possible service and definitely wont ever recommend your brand. No apologies from head-office yet too. Thanks, All my groceries bought in anticipation for my fridge being delivered today will now need to be discarded, AT MY EXPENSE

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