Worst experience with no accountability

I ordered online on the 23rd of May. I was called and informed that I would receive my order on the Saturday but the driver would call as they couldn’t give a time. No one called 3 weeks later I have been informed the item I ordered is not in stock. So what was going to be delivered to me 2 weeks ago? I logged a complaint on the second of June, still I have to call for and update. When you call the call center you hold for and hour. No one has answers as it’s not their department. This is the worst online shopping experience I have ever had and I buy stuff on Wish.