WB
Wesley B

1 reviews | Active since Dec 2016

06 Dec 2016, 11:21

Worst customer service as well as call out repair time.

<p>Went to take my TV to get a software repair and was told that they do not repair 50 inch TV's in the shop, but they sell that size and had bigger than that already in the repair area.They told me that i should take the TV home and they will send a technician to repair it at my home. I called them the monday after i had been at the shop that weekend and they told me that the technician has 48 hours to call me back. That sounds a little bad to me because I am a technician and work for some huge clients and if i don't respond to a call out within an hour i would lose my job. I've been sitting without my TV for 4 days now and am really starting to get angry. I have e-mailed HiFi corp about the problem but have not heard anything back. I will therefore never buy from them ever again and would recommend people not to unless they have had better experiences. The shop i had bought my TV from was the one in carnival mall and they have the absolute worst customer service i have ever seen it is as if nobody knows how to do the job there. </p>

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