Worst customer experience EVER

April 2022 I took a TV back that was faulty I bought it in 2019 still under warranty...waited a month for them to tell me they apparently can't fix it ( just the HD port not picking up 2nd HD channel when u select it) . Fine they gonna fix it sell it again but now I get my refund which is way less than what the same TV costs ( as I got it on a special also not my fault) then I get a gift card after moaning and waiting an extra week for the gift card. Then I try and purchase a TV online from hi fi corp with the gift card ....TV cost more so I had to pay ina difference then gift card redeemed and funds we had to pay in didn't go through system error but gift card redeemed wow great . Waited another week and a half after sending complaint after complaint and calling everyday asking for assistance jus to get told everyday some1 will call you back THEY NEVER DO...then I called in again seems like you have to be rude to get somewhere because then Tshepo Maketekete who advised to pay the difference again and then they will carry on with the delivery of the TV fine did that sent proof of payment same day and waited 4 days later received an email to say the TV not in stock and we getting refunded also ccd in the mails... Mongezi Ngozo and Louisa Baloyi ....sent them an email advising still waiting a response ...

THE WORST SERVICE EVER STORES SEVICE ASKED A MANAGER TO CALL STILL WAITING CALL CENTER TELLS YOU THEY WILL CALL YOU BACK STILL NOTHING SENT NUMEROUS MAILS TO TSHEPO NO RESPONSE SO NOW IM 2 MONTHS WITHOUT A TV WHICH IVE PAID FOR 3 TIMES ALREADY AND NOT A WORD FROM ANY OF THESE CONSULTANTS MANAGERS NOTHING ....PLEASE EVERYONE DONT BOTHER PURCHADING ANYTHING FROM HI FI CORP.