Very very bad.

I have visited your store at the Carnival Mall. My experience with the store as well as with head office is shocking. I tried to get a fault report on a Dixon HT system, I was told that they can only do that with systems that you sell, which is understandable. But then I called the store ans spoke to a sales person to ask him for a quote, he said that he will do the quote and send it to me in 5 min. This was two days ago, i still don't have it. Tried to phone the store for the last two days to get this quote, when I ask to speak to this person, he is either out the store, or busy with a client. Then I tried your store in East Rand Retail Park, the phone just rings with no one picking it up in the Audio section. I then took it a step further and wrote Head Office an E-mail about my experience, and wow, not even you respond to that. All I can say now is that you will never see me in any of your stores again. Ill go and support a company that cares about their customers.