Very bad service. AMANDA.

Mall of the North. The manager at this branch made us wait for more than 30 minutes while she went to the loo.... then we could not exchange our son's xbox remotes as they had to first be sent away for 21 days.. she stood with a smurk when I asked her if she could make a call or two just to help me out. What has happened to customer care these days? Service os just sad. Does no one get training any more in politeness any more. Just stand and smile at the customer as they ask for your help.