Unhappy client

Made an Online purchase of R6,495.90 on the 01/02/2019, contacted the help centre and was advised that it looks like one of the items ordered is unavailable and they are waiting for stock, usually when items are unavailable, they don't appear on the website for purchase. I was advised that they MIGHT deliver end of January which defeats the whole purpose of purchasing online. I requested a refund as i could rather walk into a shop and buy and get the items delivered same day or the following day. I am dissapointed to say my refund is going to take longer that the actual purchase delivery, which means i am forced to wait, whether i like it or not.