Undelivered Goods And Lies

<p>A group of us ordered online x 5 cellphones on the 24 th November 2016, for Black Friday.<br /> There WAS NOTHING that stated 1 per customer, our order of x 5 phones went through including our payment.<br /> One and half weeks later only 1 phone was delivered with no explanation, we called HiFi Corporation and spoke to the manager and his answer to us was there was a system error as only 1 phone per customer, there is nothnig they can do, this came directly from a manager of HiFi Corporation. It is not our problem that they had system issues and allowed us to purchase 5 cellphones and there was no where stated when we purchased the phones 1 per customer. We are 3 customers with 1 phone that was delivered and no one can assist us. I think this is plain down ******* and people should know how Hi fi corporation has conned us during Back Friday. We should not be held responsible for "THEIR" system errors.<br /> They claim an e-mail was send out to all the customers who purchased the phones but we have "NOT" received such communication of an apology.<br /> 3 of us are now waiting as these were gifts for our children and ourselves.<br /> We have spoken to Miriam (Manager) who refereed me to the call centre and he claimed there is nothing he can do for me and Amalia (Call centre agent) who said to send an e-mail to the customer care and website orders to take the matter further but thus far we received no response.</p> <p>If no response we have legal right to take it further, including reporting them to the consumer protection counsel and to main stream media and social media.</p>