Unacceptable Service and Lack of Accountability

I'm beyond frustrated and extremely dissatisfied with the shocking level of service from HiF Corporation. I ordered a tablet on Saturday 16/08/2026 and received zero communication about it being out of stock. I had to make a follow up myself on Thursday 20/08/2026 anf chase your call centre repeatedly just to find that out. Promised callbacks never happened. One of your agents ended the call while I was seeking help laying a complain. That's unacceptable. When I called again, I spoke to Queen, who said she spoke with Supervisor Tshepo Makititi, but that he was not available to speak to me. Am I being blocked from raising a formal complaint? Is there even a complaints department, or is accountability simply non-existent? This isn't just about a stock issue. This is about a company that doesn't call back, hangs up on customers, and hides its supervisors. I expect urgent intervention from management and a clear complaints process. Right now, I cannot recommend HiFi Corporation to anyone."