Total lack of service

<p>I bought a fridge in october 2016 from Hifi corporation Tygervalley and from the first day it wasn't as cold as it should be, even on the highest setting.</p> <p>Since the tygervalley branch has closed down and moved to Mitchelsplain, I phoned the branch in Mitchelsplain and lodged a complaint. This was in February 2017. I faxed through the receipt. They did not respond back, so I phoned and they informed me that the code on the fridge I have and the code on the receipt are not the same and they are looking into it.</p> <p>Another week went by and I send them a mail asking for an update, they phoned me and said they are still sorting out the code problem.</p> <p>Another week went by and still nothing from their side, so I send them another mail, demanding action, so they send out someone from Defy, he said the fridge needs to be replaced and left, that's 2 weeks ago. And still nothing from Hifi corporation. I send them a mail on the 14 march, still waiting on a reply.</p> <p>I have now decided to fix the fridge on my own and send the bill to Hifi corporation Mitchelsplain, which I am 100% sure they will also ignore.</p> <p>This is such poor service, at least let me know whats going on.</p>