PN
Percival N
1 reviews | Active since Dec 2014
20 Aug 2015, 13:37
The caller hung up on me while I was speaking.
The Guy at the outlet calls me to come fetch my item from where I left it. I then asked him what item is he talking about and Who is he trying to get hold of. He then gave my initials and surname and asked me if I don't have a Nakamichi device. I then realized he's calling from Hi -Fi corporation about my Dash Camcorder and I confirmed that with him. When I asked what time will they be closing today He simply hung up before I was half way with my question. <br> <br> He needs to learn to love and value his job, but most of all, RESPECT customers because that's where his bread and butter comes from.
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Replies (1)Hi-Fi Corporation's replyOfficial
20 Aug 2015, 14:45Hello lindani211,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 719642.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 719642.
Thanks and kind regards,
Customer Resolution Center
Hi-Fi Corporation's reply20 Aug 2015, 14:45
Official
Hello lindani211,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 719642.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 719642.
Thanks and kind regards,
Customer Resolution Center
