The art of avoidance

This company has the worst after sales service for online purchases. Their customer help department are very well trained in avoiding helping customers. They do not reply to emails, you can't speak to anyone that knows what is going on and the standard answer seems to be "our team is working on it". I am posting this review to let people know that the Supervisor of the help department is Tshepo Maketekete, email: ***, he actually ran upstairs to see what was happening but still would not give me the name of the person dealing with my problem. Linah Phalala has left (probably sacked!), I think it is now ***.