Thabo Mphuthi, my guy

I ordered a PS5 on the 2nd of September however noticed I didn't buy the 120Hz/1TB version and rang the call centre to prevent a return before sending it however they still didn't make that happen on time but got a call from my saviour Thabo Mphuthi who asked me to deal with him directly to sort the matter.

Long story short, Thabo took over and simplify the matter as the item was on its way on the 3rd. He requested an exchange in order to get what I wanted as I paid the R200 difference.

I received the item on the 5th and took it to the N1 City to exchange it and the experience was seamless. He checked whilst driving there and checked in when in store to ensure all was going according to plan.

He looked after my issue and sorted it out.

Keep up the good work Thabo.