Terrible service Hifi corporation !

I recently placed an order online for a Samsung washing machine advertised on the Hificorp website. Turn-around time for delivery stipulated was 14 working days. I waited for over a week than started tracking my order. To my surprise when I tracked my order the status said “Pending Refund” , yet nobody had bothered to communicate anything with me to that effect. I then took it upon myself to call them and find out what was going on, First Lady I spoke to put me on hold and subsequently hung up. Called again and got through and was told the item is no longer in stock and the supplier does not foresee receiving any stock in the near future. Kindly asked about my refund and was told I have to wait for 14 working days to get my money back when I’ve already waited a week for something which is not even stock but advertised as something which “is in stock”. I simply cannot accept waiting 14 working days for my refund as I need to make alternative arrangements on my end after being inconvenienced by you guys for over a week and not even have the decency to call and let me know what’s going on.